The Florida Institute of Recording, Sound, and Technology, also known as F.I.R.S.T. Institute, is committed to protecting any personal information that we may gather or maintain about you. This Privacy Policy is in reference to information collected online through our website, web pages, landing pages, and mobile applications that may link to us. F.I.R.S.T. Institute is located at 2309 Silver Star Road, Orlando, FL 32804. This Privacy Policy governs the manner in which F.I.R.S.T. Institute collects, uses, maintains, and discloses information collected from users (each, a “User”) of the first.edu website (“Site”). This Privacy Policy applies to the Site and all products and services offered by F.I.R.S.T. Institute.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, and phone number. Users may, however, also visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, but know that that it may prevent them from engaging in certain Site related activities.

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized or other similar information.

Our Site may use “cookies” to enhance User experience. A user’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

F.I.R.S.T. Institute may collect and use Users’ personal information for the following purposes:

– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site
We may use feedback you provide to improve our products and services.
– To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

These services allow User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this Application, possibly based on User interests. This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.

Some of the services listed below may use cookies to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Application. For more information, please check the privacy policies of the relevant services.

AdRoll (Semantic Sugar, Inc.) – AdRoll is an advertising service provided by Semantic Sugar, Inc.
Personal Data collected: Cookie and Usage Data
Place of processing: USA – Privacy Policy

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Analytics collected directly (This Application) — This Application uses an internal analytics system that does not involve third parties.
Personal Data collected: Cookie and Usage Data

Google Analytics (Google) — Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities, and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookie and Usage Data
Place of processing: USA – Privacy Policy

Contacting the User

Mailing List or Newsletter (This Application) — By registering to the mailing list or to the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up to this Application or after performing a purchase.
Personal Data collected: Email

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

You may opt out of email communications from F.I.R.S.T. Institute. Simply click on the “Unsubscribe” link found at the bottom of every email. In most instances, email communication will cease immediately. However, some email communications are planned in advance and may continue to be sent for a few days following your unsubscribe request.

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under the age of 13, and no part of our website is structured to attract anyone under the age of 13.

F.I.R.S.T. Institute has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

By using this Site, you signify your acceptance of this Policy. If you do not agree to this Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Policy will be deemed your acceptance of those changes.

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

F.I.R.S.T. Institute
2309 Silver Star Road
Orlando, FL 32804
407-316-8310
[email protected]

This document was last updated on November 9, 2015.