Privacy Policy

F.I.R.S.T. Institute Privacy Policy

The Florida Institute of Recording, Sound, and Technology, also known as F.I.R.S.T. Institute, is committed to protecting any personal information that we may gather or maintain about you. This Privacy Policy is in reference to information collected online through our website, web pages, landing pages, and mobile applications that may link to us. F.I.R.S.T. Institute is located at 2309 Silver Star Road, Orlando, FL 32804. This Privacy Policy governs the manner in which F.I.R.S.T. Institute collects, uses, maintains, and discloses information collected from users (each, a “User”) of the first.edu website (“Site”). This Privacy Policy applies to the Site and all products and services offered by F.I.R.S.T. Institute.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, and phone number. Users may, however, also visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal  identification information but know that that it may prevent them from engaging in certain Site related activities.

Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. The non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized or other similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. A user’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The user may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information

F.I.R.S.T. Institute may collect and use Users’ personal information for the following purposes:

– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site
We may use feedback you provide to improve our products and services.
– To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.